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Trusted by 20,000+ Australian women
OUR FINAL CHAPTER
After 14 wonderful years, rising costs have made it impossible for us to continue, so we’ve made the difficult decision to close Ava Rose Melbourne.
To clear our remaining stock, our final collection is now up to 70% off. Once a style sells out, it won’t be coming back.
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Need a Little Help?
Find quick answers to the questions our customers ask most.
When will my order be shipped?
Orders are usually processed within 1–2 business days.
Once your order has been dispatched, you’ll receive tracking details so you can follow your parcel along the way. Please note that, in some cases, small delays may occur with the courier that are outside our control.
Can I track my order?
Yes. Once your order has been dispatched, you’ll receive your tracking details by email.
You can use these details to follow your parcel and check its latest delivery updates.
What if the size isn’t right?
If the fit isn’t quite right, simply contact us within 30 days of receiving your order.
Our customer care team will explain the available return options and help you with the next steps.
Can I return my order?
Yes. We offer a 30-day money-back guarantee.
If something isn’t quite right, contact us within 30 days of receiving your order and we’ll guide you through the return process.
How do I start a return?
Simply email our customer care team at info@avarose-melbourne.com.
Please include your order number and the reason for your return so we can help you as quickly as possible.
If you’re returning an item for a refund, return shipping costs are the customer’s responsibility.
If you’d prefer to exchange your item, we’ll cover the return shipping costs for you.
Free Shipping
Enjoy free shipping across Australia on your order.
Orders are shipped with Australia Post, so you can follow your delivery along the way.
30-Day Return Guarantee
Changed your mind?
No worries. Contact us within 30 days of receiving your order and our team will help you with your return.
100% Secure Payment
Shop with confidence using our secure checkout.
We accept major Credit cards, Apple Pay, Google Pay and Shop Pay.